Cisco Cisco Catalyst 6500 Series Intrusion Detection System (IDSM-2) Module Livre blanc
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EXECUTIVE SUMMARY
Hilton Grand Vacations
®
●
Hospitality
●
Worldwide, Headquartered in Orlando,
Florida, United States
●
3200 employees
BUSINESS CHALLENGE
●
Protect critical applications and customer data
from network attacks
●
Help ensure network availability
●
Increase visibility into the network
●
Better control network access provided to
partners and vendors
NETWORK SOLUTION
●
Upgraded network security solutions to
implement integrated, multilayered
network protection
network protection
BUSINESS RESULTS
●
More robust, comprehensive network security
to safeguard business assets and applications
and help ensure network uptime
and help ensure network uptime
●
Greater insight and granularity into network
and security services
●
Enhanced control over partner and
vendor access
Customer Case Study
Global Resort Operator Continues to Protect Vacationers’ Data
and Helps Ensure Smooth Trips
Hilton Grand Vacations deployed Cisco security solutions to further safeguard the business network and protect
customer information.
BUSINESS CHALLENGE
Hilton Grand Vacations Company, a wholly owned subsidiary of Hilton Hotels
Corporation, is a leading operator of time-share resorts. The company administers 27
properties around the globe, as well as sales offices, data centers, and three call centers,
serving more than 90,000 customers.
To keep this large, dynamic organization running smoothly, employees rely on a variety
of centralized network applications including corporate financial systems, sales systems,
and the basic business applications used to manage resort guests and services. With so
much depending on the network, the company cannot afford a major virus outbreak or
network attack.
“Obviously, a successful attack would be catastrophic,” says Stephen Escher, network
security manager for Hilton Grand Vacations. “We always worry about outages, but our
top priority is protecting our customer’s sensitive data, and preventing intruders from
entering the network.”
Hilton Grand Vacations had network security systems in place, but most of the solutions
had been deployed several years previously, and had not been implemented as part of an
overarching security effort.
“We needed a product that would give us better visibility into our systems. We did not
always know if infected PCs were logging onto our network,” says Escher. “Like many
companies, we have been hit by the Sasser and Blaster worms in the past, and I wanted to have a stronger defense in place to protect
against future virus outbreaks.”
Escher also wanted to lock down the network’s remote access links that outside vendors used to support various applications and services.
“My biggest concern was our limiting anyone from inappropriately accessing sensitive areas of our network,” says Escher. “With legacy
systems, an external user who had a virus could have spread it throughout our network.”
NETWORK SOLUTION
Upon reviewing the systems in place, Escher decided that Hilton Grand Vacations needed to take a more comprehensive, strategic
approach to network defense. The company needed multilayered security, in which security services extend throughout the entire network,
instead of just patrolling the perimeter. Escher turned to Cisco Systems
®
. Hilton Grand Vacations had recently upgraded its network
infrastructure to Cisco routers and switches, and Escher believed that Cisco security solutions would support a more integrated,
comprehensive security approach.