Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi
7-19
AsyncOS 8.3 for Cisco Content Security Management User Guide
Chapter 7 Spam Quarantine
Configuring Spam Management Features for End Users
Step 7
Submit and commit your changes.
What To Do Next
(Optional) Customize the page that users see when they access the spam quarantine, if you have not yet
done so. See setting descriptions in
done so. See setting descriptions in
Determining the URL for End-User Access to the Spam Quarantine
The URL that end users can use to directly access the spam quarantine is formed from the hostname of
the machine and the settings (HTTP/S and port numbers) configured on the IP interface on which the
quarantine has been enabled. For example,
the machine and the settings (HTTP/S and port numbers) configured on the IP interface on which the
quarantine has been enabled. For example,
HTTP://mail3.example.com:82.
Which Messages an End User Sees
Generally, end users see only their own messages in the spam quarantine.
Depending on the method of access (via notification or directly via web browser) and authentication
method (LDAP or IMAP/POP), users may see mail for multiple email addresses in the spam quarantine.
method (LDAP or IMAP/POP), users may see mail for multiple email addresses in the spam quarantine.
When LDAP authentication is used, if the Primary Email attribute has multiple values in the LDAP
directory, all of those values (addresses) will be associated with the user. Therefore, quarantined
messages addressed to all email addresses associated with the end user in the LDAP directory are present
in the quarantine.
directory, all of those values (addresses) will be associated with the user. Therefore, quarantined
messages addressed to all email addresses associated with the end user in the LDAP directory are present
in the quarantine.
If the authentication method is IMAP/POP, or the user accesses the quarantine directly via a notification,
then the quarantine will display only messages for that user’s email address (or the address to which the
notification was sent).
then the quarantine will display only messages for that user’s email address (or the address to which the
notification was sent).
For information about messages that are sent to aliases of which the user is a member, see
.
Related Topics
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Notifying End Users About Quarantined Messages
You can configure the system to send a notification email to users when they have spam and suspected
spam messages in the spam quarantine.
spam messages in the spam quarantine.
By default, spam notifications list the user’s quarantined messages. Notifications can also include a link
that users can click in order to view their quarantined messages in the spam quarantine. These links do
not expire. The user can view the quarantined messages and decide whether to have them delivered to
their inbox or delete them.
that users can click in order to view their quarantined messages in the spam quarantine. These links do
not expire. The user can view the quarantined messages and decide whether to have them delivered to
their inbox or delete them.
Before You Begin
•
For end users to manage messages listed in notifications, they must be able to access the spam
quarantine. See
quarantine. See
•
Understand the authentication options for managing spam using notifications. See