Cisco Cisco WebEx Meeting Center WBS29.11 Guide D’Information
Today, Saipem relies on a resilient wide area network based on Cisco Catalyst®
switches and Cisco Integrated Services Routers with in-built security. The network
is further secured with Cisco ASA 5585-X Series Adaptive Security Appliances,
Cisco ASA 5500-X Series Next-Generation Firewalls, and a Cisco Secure Access
Control System.
switches and Cisco Integrated Services Routers with in-built security. The network
is further secured with Cisco ASA 5585-X Series Adaptive Security Appliances,
Cisco ASA 5500-X Series Next-Generation Firewalls, and a Cisco Secure Access
Control System.
In locations where wireless networking is needed, Saipem has deployed Cisco
Aironet® 1550, 1600, 2600, and 3600 Series Access Points, Cisco 5500
Series Wireless Controllers, and Cisco Virtual Wireless Controllers. Cisco Prime
Infrastructure, Cisco Mobility Services Engines, and Cisco Advanced Location
Services allow these wireless networks to deliver optimum communications.
Aironet® 1550, 1600, 2600, and 3600 Series Access Points, Cisco 5500
Series Wireless Controllers, and Cisco Virtual Wireless Controllers. Cisco Prime
Infrastructure, Cisco Mobility Services Engines, and Cisco Advanced Location
Services allow these wireless networks to deliver optimum communications.
This wired and wireless infrastructure supports a range of collaboration
technologies, implemented by Cisco partners BT and Dimension Data. The center
of the collaboration architecture is a network of 50 Cisco Unified Communications
Manager clusters around the world.
technologies, implemented by Cisco partners BT and Dimension Data. The center
of the collaboration architecture is a network of 50 Cisco Unified Communications
Manager clusters around the world.
These clusters deliver unified voice, text, and video communications via Cisco
Unified IP Phone handsets. Saipem has also deployed a range of videoconferencing
technologies, including almost 300 Cisco TelePresence® Series endpoints. Around
120 of these endpoints are in Italy, and at least one is in each location worldwide.
Unified IP Phone handsets. Saipem has also deployed a range of videoconferencing
technologies, including almost 300 Cisco TelePresence® Series endpoints. Around
120 of these endpoints are in Italy, and at least one is in each location worldwide.
Further collaboration capabilities are offered via Cisco WebEx® web conferencing
integrated with Active Directory and offered as standard to each employee, plus
IP communicator®, providing a Windows PC-based softphone. The collaboration
systems are hosted on a data center infrastructure comprising Cisco Nexus®
switching and Cisco Unified Computing System™ C-Series rack servers. Within Italy,
the collaboration architecture is delivered as a managed service by BT. In the rest
of the world, Saipem manages the infrastructure in collaboration with local service
providers suggested by Cisco.
integrated with Active Directory and offered as standard to each employee, plus
IP communicator®, providing a Windows PC-based softphone. The collaboration
systems are hosted on a data center infrastructure comprising Cisco Nexus®
switching and Cisco Unified Computing System™ C-Series rack servers. Within Italy,
the collaboration architecture is delivered as a managed service by BT. In the rest
of the world, Saipem manages the infrastructure in collaboration with local service
providers suggested by Cisco.
Results
The company enjoys a number of benefits from its Cisco collaboration architecture.
Perhaps the most obvious one is that many meetings can now be held via video,
instead of in person. This capability greatly reduces the cost and time involved in
travel. Overall, the introduction of Cisco collaboration technology has helped Saipem
increase productivity while travel costs have fallen.
Perhaps the most obvious one is that many meetings can now be held via video,
instead of in person. This capability greatly reduces the cost and time involved in
travel. Overall, the introduction of Cisco collaboration technology has helped Saipem
increase productivity while travel costs have fallen.
Each Saipem location has at least one Cisco TelePresence unit and these are
the prime channel for collaboration in the business. “Our subject-matter experts
are spread around the organization, and having collaboration technology means
they can get involved in meetings without having to move around,” says Albertini.
“Videoconferencing is important because we can use it to share visual materials
such as maps and diagrams with our customers.”
the prime channel for collaboration in the business. “Our subject-matter experts
are spread around the organization, and having collaboration technology means
they can get involved in meetings without having to move around,” says Albertini.
“Videoconferencing is important because we can use it to share visual materials
such as maps and diagrams with our customers.”
Cisco WebEx, which Saipem adopted in 2008, is widely used across the organization
for communication between sites and to share project updates with customers.
One of the great benefits of WebEx is that it is delivered from the cloud. This factor
means that anyone, including customers, can access it without having to install
software or switch devices.
for communication between sites and to share project updates with customers.
One of the great benefits of WebEx is that it is delivered from the cloud. This factor
means that anyone, including customers, can access it without having to install
software or switch devices.
Customer Case Study
Elisa Albertini
Collaboration and Videoconferencing
Solution Leader, Saipem
Solution Leader, Saipem
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