Manualsbrain.com
  1. Manuels
  2. Marques
  3. Cisco
  4. Cisco IP Contact Center Release 4.6.1
  5. Références techniques

Cisco Cisco IP Contact Center Release 4.6.1 Références techniques

Télécharger
Page de 557
Keys and Null
Option:
Data Type:
Description:
Field Name:
by an agent, this field is incremented when the
agent completes the call only.
NULL
DBINT
Number of calls offered to the peripheral since
midnight..
CallsOfferedToday
In IPCC Enterprise with an IPCC System PG,
if a call RONAs to an IVR and is answered later
by an agent, this field is incremented when the
agent completes the call only.
NULL
DBINT
Number of calls routed to the peripheral during
the current half-hour interval.
CallsRoutedHalf
NULL
DBINT
Number of calls routed to the peripheral since
midnight.
CallsRoutedToday
NULL
DBINT
Indicates the state of the CTI Server, if any,
associated with the peripheral:
CTIServerOnline
• 0 = Off-line
• 2 = On-line
NULL
DBDATETIME
Date and time at the start of the current
half-hour interval.
CurrentHalfHour
NOT NULL
DBDATETIME
The date and time that this data was last
updated.
DateTime
NULL
DBINT
Current mode of the peripheral as reported by
the PG:
Mode
• 0 = Off-line
• 2 = On-line
PK, FK NOT
NULL
DBINT
The identifier for the Media Routing Domain
associated with this peripheral.
MRDomainID
NOT NULL
DBINT
Current on-line state of the peripheral as
determined by the Central Controller:
Online
• 0 = Off-line
• 2 = On-line
NOT NULL
DBINT
Peripheral-specific data. For a Galaxy, the ACD
hardware status flag.
PeripheralData1
NOT NULL
DBINT
Peripheral-specific data. For a Galaxy, Outcall
ATB failures.
PeripheralData2
NOT NULL
DBINT
Peripheral-specific data. For a Galaxy,
Terminations Implemented.
PeripheralData3
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
218
Chapter 2: -  All Tables
Peripheral_Real_Time Table