Cisco Cisco IPCC Web Option Références techniques
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Peripheral_Real_Time Table
Online
Current on-line state of the peripheral as
determined by the Central Controller:
determined by the Central Controller:
0 = off-line
1 = on-line
1 = on-line
DBINT
NOT NULL
PeripheralData1
Peripheral-specific data. For a Galaxy, the ACD
hardware status flag.
hardware status flag.
DBINT
NOT NULL
PeripheralData2
Peripheral-specific data. For a Galaxy, Outcall
ATB failures.
ATB failures.
DBINT
NOT NULL
PeripheralData3
Peripheral-specific data. For a Galaxy,
Terminations Implemented.
Terminations Implemented.
DBINT
NOT NULL
PeripheralData4
Peripheral-specific data. For a Galaxy,
Terminations Out of Sync.
Terminations Out of Sync.
DBINT
NOT NULL
PeripheralData5
Peripheral-specific data. For a Galaxy, Switch
Level Implemented.
Level Implemented.
DBINT
NOT NULL
PeripheralData6
Peripheral-specific data. For a Galaxy, Switch
Level Out of Sync.
Level Out of Sync.
DBINT
NOT NULL
PeripheralData7
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData8
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData9
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData10
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData11
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData12
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData13
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData14
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData15
Peripheral-specific data.
DBINT
NOT NULL
PeripheralData16
Peripheral-specific data.
DBINT
NOT NULL
PeripheralID
Identifier for the peripheral.
DBSMALLINT
PK, FK
NOT NULL
PeripheralTimeOffset
Difference in seconds between the peripheral’s
time and the Central Controller’s time.
time and the Central Controller’s time.
DBINT
NOT NULL
PeripheralTimeZone
The time zone at the peripheral. The value is the
offset in minutes from GMT.
offset in minutes from GMT.
DBINT
NULL
ServiceLevelAbandHalf
Total number of calls to the peripheral abandoned
within the ICM service level threshold during the
current half-hour interval.
within the ICM service level threshold during the
current half-hour interval.
DBINT
NULL
ServiceLevelAbandToday
Cumulative total of calls to the peripheral
abandoned within the ICM service level threshold
since midnight.
abandoned within the ICM service level threshold
since midnight.
DBINT
NULL
Table 2-247 Peripheral_Real_Time Table (continued)
Field Name
Description
Data Type
Keys and
Null Option
Null Option