Cisco Cisco WebEx Meetings Server 2.6 Livre blanc
Cypress
Consulting
© Copyright 2013 by Cypress Consulting,
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III. Customer Interview Highlights
1. Lancaster University
Profile
Country, Industry – U.K.,
Higher Education
Higher Education
Employees – 2,000
UC&C plans – End-to-end UC&C with user messaging,
presence, video, web conferencing, and instant messaging
for 2,000 users that will extend to outside parties in
international locations
presence, video, web conferencing, and instant messaging
for 2,000 users that will extend to outside parties in
international locations
Interviewee – Ian Anderson, networking group leader
Highlights
With 2,000 staff members and 15,000 undergraduates on
campus, plus an additional 5,000 international students,
Lancaster University is one of the U.K.’s leading colleges
and is approaching its fiftieth year as a center for excellence
in teaching and research. Lancaster expects to use CWMS
extensively on campus, extend the solution to their
international research partners, and host seminars for students
in India, Pakistan, and Malaysia.
campus, plus an additional 5,000 international students,
Lancaster University is one of the U.K.’s leading colleges
and is approaching its fiftieth year as a center for excellence
in teaching and research. Lancaster expects to use CWMS
extensively on campus, extend the solution to their
international research partners, and host seminars for students
in India, Pakistan, and Malaysia.
Lancaster was in the midst of a broad UC&C evaluation when
introduced to CWMS, and opted to include it in the larger
plans which will consist of instant messaging, presence, and
video end-points. The customer is quite confident its new
UC&C environment will result in considerable efficiencies to
research staff and improve the university’s international profile.
introduced to CWMS, and opted to include it in the larger
plans which will consist of instant messaging, presence, and
video end-points. The customer is quite confident its new
UC&C environment will result in considerable efficiencies to
research staff and improve the university’s international profile.
Lancaster is choosing on-premises web conferencing to
decrease travel and bandwidth expenditures – it already has
a strong campus network to handle the increased traffic from
CWMS. It intends to integrate CWMS, when APIs are available,
with its virtual learning environment and thus requires the
flexibility derived from an on-premises solution. Lancaster
representatives were impressed by the CWMS user interface,
end-point device and telephony options, and administrative
console, and appreciate the flexibility associated with multiple
CWMS deployment architecture options.
decrease travel and bandwidth expenditures – it already has
a strong campus network to handle the increased traffic from
CWMS. It intends to integrate CWMS, when APIs are available,
with its virtual learning environment and thus requires the
flexibility derived from an on-premises solution. Lancaster
representatives were impressed by the CWMS user interface,
end-point device and telephony options, and administrative
console, and appreciate the flexibility associated with multiple
CWMS deployment architecture options.
It’s incredibly simple to start and run meetings;
we’re not bewildering staff with complexity.
The IT team here believes CWMS would reduce their
conferencing support time and cost.
Web conferencing will make our research staff a lot
more efficient, which should raise the profile of the
university. Right now, we have staffing running across
campus or jumping on planes for meetings which
could be handled by CWMS.
we’re not bewildering staff with complexity.
The IT team here believes CWMS would reduce their
conferencing support time and cost.
Web conferencing will make our research staff a lot
more efficient, which should raise the profile of the
university. Right now, we have staffing running across
campus or jumping on planes for meetings which
could be handled by CWMS.
2. Dimension Data, Australia
Profile
Country, Industry – Worldwide,
Information Technology
Information Technology
Employees – 16,400 globally
UC&C plans – End-to-end Cisco unified communications
deployment with voice, video, and IM, collaboration
nationwide with 800 concurrent web-conferencing licenses
in Australia
deployment with voice, video, and IM, collaboration
nationwide with 800 concurrent web-conferencing licenses
in Australia
Interviewee – Ken Sinfield, converged collaboration
principal consultant in Australia for this feedback
principal consultant in Australia for this feedback
Highlights
Dimension Data is Cisco’s largest systems integration partner,
but also a very large Cisco networking, collaboration, and data
center solutions customer. With over 16,400 employees in 51
countries, the company’s Australian division stands out as one
of the strongest, with unique expertise in public cloud and
managed service offerings.
but also a very large Cisco networking, collaboration, and data
center solutions customer. With over 16,400 employees in 51
countries, the company’s Australian division stands out as one
of the strongest, with unique expertise in public cloud and
managed service offerings.
As one of the beta candidates, Dimension Data extensively
tested CWMS with 30 employees across multiple client
operating systems and functional roles. Already very familiar
with Cisco Unified MeetingPlace 7.0, these users were very
impressed with the simplicity of the CWMS web interface.
But what really drove adoption and usage in the trial were the
iPhone and iPad clients.
tested CWMS with 30 employees across multiple client
operating systems and functional roles. Already very familiar
with Cisco Unified MeetingPlace 7.0, these users were very
impressed with the simplicity of the CWMS web interface.
But what really drove adoption and usage in the trial were the
iPhone and iPad clients.
The organization currently has some hosted WebEx accounts
in addition to their 1600 host MeetingPlace deployment, and
is considering the conversion of all staff to CWMS over the
coming quarters, and integration with their Tandberg and
TelePresence video units. They are staying with private cloud
web conferencing due to cost advantages of an up-front
expense versus monthly, variable fees.
in addition to their 1600 host MeetingPlace deployment, and
is considering the conversion of all staff to CWMS over the
coming quarters, and integration with their Tandberg and
TelePresence video units. They are staying with private cloud
web conferencing due to cost advantages of an up-front
expense versus monthly, variable fees.
We’ve received very positive feedback from the
CWMS trial; users are very happy with it, and
especially like the work flexibility they get from the
iPad and iPhone interface.
The Outlook integration went off very well during
the beta. I did not even conduct any training on that
feature; the users just picked it up and ran with it.
CWMS trial; users are very happy with it, and
especially like the work flexibility they get from the
iPad and iPhone interface.
The Outlook integration went off very well during
the beta. I did not even conduct any training on that
feature; the users just picked it up and ran with it.
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