Cisco Cisco WebEx Support Center WBS29.11
Recording and Playback FAQs
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WebEx Support Center Release Notes and FAQs
A. A security message appears when you try to play a recording from the Web. The Windows operating
system displays this message to let you know that a plug-in for your Web browser is about to be installed.
When you see the message, just click Yes in Internet Explorer to allow the WebEx Player installation to
continue. The plug-in does not pose a security threat to your computer or network.
Q. Is the WOT format still supported?
Q. Is the WOT format still supported?
A. WOT is the original format for WebEx recordings. You can continue to use the WebEx WOT Player to
play recordings in this format, however the latest WebEx Player can play only recordings in the WebEx
Recording Format (WRF).
Q. I see a black screen when I try to record an application. What can I do?
Q. I see a black screen when I try to record an application. What can I do?
A. You are most likely recording an application that uses video overlay, such as an applications that play
video files. To record these applications, turn off hardware acceleration (or video overlay) on your
computer's video card. To turn off hardware acceleration, see the Windows Media Player online help.