Cisco Cisco Email Security Appliance C160 Mode D'Emploi

To allow Cisco to better support and design future system changes, the Cisco 
IronPort appliance can be configured to send Cisco Systems a copy of all alert 
messages generated by the system. This feature, called AutoSupport, is a useful 
way to allow our team to be proactive in supporting your needs. AutoSupport also 
sends weekly reports noting the uptime of the system, the output of the 

status

 

command, and the AsyncOS version used.

By default, alert recipients set to receive Information severity level alerts for 
System alert types will receive a copy of every message sent to Cisco. This can be 
disabled if you do not want to send the weekly alert messages internally. To enable 
or disable this feature, see 

Alert messages are standard email messages. You can configure the Header From: 
address, but the rest of the message is generated automatically.

You can configure the Header From: address via the Edit Settings button or via 
the CLI (see the Cisco IronPort AsyncOS CLI Reference Guide).

An alert email message's subject follows this format:

Subject: [severity]-[hostname]: ([class]) short message

Because alert messages can be used to inform you of problems within your Cisco 
IronPort appliance, they are not sent using AsyncOS’s normal mail delivery 
system. Instead, alert messages pass through a separate and parallel email system 
designed to operate even in the face of significant system failure in AsyncOS.