Cisco Cisco MediaSense Release 8.5(3) Fascicule
Contents
Introduction
Prerequisites
Requirements
Components Used
Configure
Detailed Configuration Steps
1. Integration of the CUCM and the MediaSense servers
2. Enable the recording on the phone
Verify
3. Retrieve the recordings
Troubleshoot
Related Cisco Support Community Discussions
Introduction
This document describes the integration steps between the Cisco Unified Communications
Manager (CUCM) and the MediaSense servers. It also explains the steps involved to enable the
recording on a phone and to retrieve the recorded calls.
Manager (CUCM) and the MediaSense servers. It also explains the steps involved to enable the
recording on a phone and to retrieve the recorded calls.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
CUCM
●
MediaSense
●
Components Used
The information in this document is based on these software versions:
CUCM Version 10.5.2.10000-5
●
MediaSense Version 10.0.1.10000-95.
●
The information in this document was created from the devices in a specific lab environment. All of
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.