Cisco Cisco Agent Desktop 9.0 Guide De Dépannage
Contents
Fault Tolerance 11
Agent Desktop, Supervisor Desktop, and CAD-BE 12
CAD-BE 12
BIPPA Service 13
VoIP Monitor Service 13
Agent Desktop, Supervisor Desktop, and CAD-BE 12
CAD-BE 12
BIPPA Service 13
VoIP Monitor Service 13