Manualsbrain.com
  1. Manuels
  2. Marques
  3. Cisco
  4. Cisco Unified IP Interactive Voice Response (IVR) 8.0(1)
  5. Guide D’Installation Rapide

Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guide D’Installation Rapide

Télécharger
Page de 100
GL-19
 
   
Glossary
Trigger 
Signals that respond to incoming contacts at a specified route point by selecting 
telephony and media resources to serve the contact and invoking application 
scripts to handle it. The CRS system uses JTAPI triggers to start responses to 
telephone calls and HTTP triggers to start responses to HTTP requests. In these 
cases, telephone numbers and Web addresses (associated with the triggers) act 
as the triggers. 
TTS 
Text-to-Speech. A speech synthesis application that creates a spoken sound 
version of the text in a document or database. 
TTS Client
A component of TTS that must reside on the Cisco CRS server. 
TTS Server 
A dedicated server that converts text into speech and plays it back to the caller.
V
Variable
A placeholder for data. 
VXML (also VoiceXML) 
Voice Extensible Markup Language. Allows a user to interact with the Internet 
through voice-recognition technology. 
X
XML 
Extensible Markup Language. A programming language developed by the World 
Wide Web Consortium that allows Web developers to create customized tags that 
will organize and deliver efficiently. XML is a metalanguage, containing a set of 
rules for constructing other markup languages.