Cisco Cisco Customer Voice Portal 8.0(1)
param CVPSelfService-SSL 0
-OR-
param CVPSelfService-port 7443
param CVPSelfService-SSL 1
param CVPSelfService-app HelloWorld
service CVPSelfService
flash:CVPSelfServiceBootstrap.vxml
!
Note:
• The optional
param CVPSelfService-SSL 1
line enables HTTPS.
• Important! Calls may be rejected with a 403 Forbidden response if Toll Fraud security is
not configured correctly. The solution is to add the IP address as a trusted endpoint, or else
disable the IP address trusted list authentication altogether using this configuration entry:
disable the IP address trusted list authentication altogether using this configuration entry:
voice service voip -> "no ip address trusted authenticate"
VoiceXML Gateway Configuration: Example of Dial-peer for Standalone Call Flow Model
The following example provides the configuration for an incoming Pots and VoIP call for the
Unified CVP VXML Server (standalone) call flow model:
Unified CVP VXML Server (standalone) call flow model:
Note: VXML Server (Standalone) only supports an incoming call with a TDM through a T1
port. Using an FXS port is not supported.
port. Using an FXS port is not supported.
dial-peer voice 8 pots
description Example incoming POTS dial-peer calling HelloWorld VXML
Server app
service hello_world
incoming called-number <your DN pattern here>
direct-inward-dial
dial-peer voice 800 voip
description Example incoming VOIP dial-peer calling HelloWorld VXML
Server app
service hello_world
incoming called-number 800.......
voice-class codec 1
dtmf-relay rtp-nte h245-signal h245-alphanumeric
no vad
!
Unified CVP Call Director Call Flow Models
This section describes the call director call flow models, broken down by Unified ICME and
Unified ICMH products as follows:
Unified ICMH products as follows:
•
•
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
35
Chapter 2: High-level Configuration Instructions for Call Flow Models
Unified CVP Call Director Call Flow Models