Cisco Cisco Customer Voice Portal 8.0(1)

sr-en-us

and

asr-en-us-backup

For TTS:

tts-en-us

and

tts-en-us-backup

These host names should be set to resolve to the VIP address of the content rule that governs
each service. (Note that in the CSS sample above, both ASR and TTS functions are handled by
the same content rule and group of resources.)

And the gateway entries at the voice gateway would look like this:

ip host asr-en-us 10.1.3.12

ip host asr-en-us-backup 10.1.3.12

ip host tts-en-us 10.1.3.13

ip host tts-en-us-backup 10.1.3.13

If a network design contains separate MRCP servers for ASR and TTS functions, CSS would
contain separate services, separate source groups (if needed), and two separate content rules /
vip addresses—one for ASR and another for TTS resources.

In this case, the CSS content rules might look like this:

content ASR

  add service asr1

    add service asr2

      primarySorryServer asr3

    protocol tcp

  port 554

  vip address 10.1.3.13

content TTS

  add service tts1

    add service tts2

      primarySorryServer tts3

    protocol tcp

  port 554  

  vip address 10.1.3.13

And the gateway entries at the voice gateway would look like this:

ip host asr-en-us-backup 10.1.3.12

ip host tts-en-us 10.1.3.13

ip host tts-en-us-backup 10.1.3.13

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)