Cisco Cisco Customer Voice Portal 8.0(1)

 for detailed information.

c.

Configure the ICM Service by setting the maximum length DNIS to the length of the
Network Routing Number.

Select: Device Management > CVP Call Server > ICM tab

Set the Maximum Length of DNIS to length of the Network Routing Number.

Example: if the Gateway dial pattern is 1800******, the maximum DNIS length is 10.

For detailed information, refer to the Operations Console online help.

Optionally: In the Operations Console, configure the Reporting Server. Select Device
Management > CVP Reporting Server > General tab:

a.

Configure the Reporting Server.

b.

Select a Call Server to associate with this Reporting Server.

c.

Check the default values of the Reporting properties and change, if desired.

For more information, refer to the 

(http://www.cisco.com/en/US/products/sw/custcosw/ps1006/
products_installation_and_configuration_guides_list.html).

Configuration Instructions for the Unified CVP Call Director Call Flow Model Using H.323 for Both ICME and ICMH

The following task contains the configuration instructions for the Call Director Call Flow Model
using H.323 for both Unified ICME and Unified ICMH.

Note: Refer to the "

" section for detailed information about the Unified ICMH version of this call flow

model.

Install the IOS image on the Ingress Gateway.

For detailed information, refer to the 

 (http://www.cisco.com/en/

US/products/sw/custcosw/ps1001/tsd_products_support_series_home.html).

Configure the Ingress Gateway:

a.

Transfer the following script, configuration, and .wav files to the Ingress Gateway using
the Unified CVP Operations Console:

•

bootstrap.tcl

•

handoff.tcl

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)