Cisco Cisco Customer Voice Portal Downloads
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Figure 37: Queue Menu Configuration
The Network VRU Script List tool’s Attribute tab in the figure above shows:
1. The VRU Script Name field containing two Unified CVP parameters:
M. Menu
Queue. Media File name
2. The Configuration Param field containing the following Unified CVP parameters:
1-2,0. The numbers. 1, 2, and 0 are valid options
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 13: Transferring and Queuing Calls with Unified CVP
Transferring Calls Using Unified CVP in Comprehensive Mode