Cisco Cisco Finesse 8.5(3) Guide De Montage

b.

Select OK to open the Auto Negotiation Configuration screen.

On the Auto Negotiation Configuration screen, select whether you want to use automatic
negotiation for the settings of the Ethernet network interface card (NIC).

Select Yes to open the MTU Configuration
screen.

The Ethernet NIC attached to your hub or Ethernet
switch supports automatic negotiation.

Proceed to Step 9.

Select No to open the NIC Speed and
Duplex Configuration screen, where you

You want to disable autonegotiation and specify
NIC speed and duplex settings.

can manually configure the settings as
required for your network.

Specify the speed of the NIC in megabits
per second. Speed options are 10 or 100.

Specify the duplex setting of the server
NIC. Options are Full or Half.

Select OK to proceed to Step 9.

In the MTU Configuration screen, select No to keep the default setting for Maximum
Transmission Units (1500).

Your selection of No opens the Static Network Configuration screen.

On the Static Network Configuration screen, enter static network configuration values as follows,
referring to the 

a.

Enter the Host Name.

b.

Enter the IP Address.

c.

Enter the IP Mask.

d.

Enter the GW Address.

e.

Select OK to open the Domain Name System (DNS) Client Configuration screen.

On the DNS Client Configuration screen, select Yes to specify the DNS client information.

IMPORTANT: DNS client configuration is mandatory for Cisco Finesse. You must select Yes
on this screen. If you select No, after the installation is complete, agents will not be able to sign
in to the desktop and you will have to reinstall Finesse.

Specify your DNS client information as follows, referring to the 

a.

Enter the Primary DNS (mandatory).

Cisco Finesse Installation and Getting Started Guide Release 8.5(3)