Cisco Cisco Agent Desktop 10.5 Guide De Montage
Cisco CAD Installation Guide
86
August 8, 2012
InstallRestoreDB Utility
The InstallRestoreDB utility restores the recording metadata that was backed up using
the BackupDB utility.
the BackupDB utility.
To run InstallRestoreDB:
1. On the server hosting the CAD Recording and Statistics Service, open a
command window.
NOTE: On a redundant system, do this on the Side A server. You can
obtain the IP address of the Side A server by running CAD
Configuration Setup.
obtain the IP address of the Side A server by running CAD
Configuration Setup.
2. Navigate to the folder where InstallRestoreDB.bat is located. The default
location is:
C:\Program Files\cisco\Desktop\DB
3. On the command line, type:
InstallRestoreDB.bat "<userID>" "<password>"
"<dbserver>" "<backup file path>"
"<InstallRestoreDB.bat path>"
where:
<userID>User ID needed to access the destination database. The default
userID is sa.
userID is sa.
<password>Password needed to access the destination database. The
default password is sa.
default password is sa.
NOTE: if the user ID and password are not the default values and you have
forgotten what they are, contact technical support for assistance.
forgotten what they are, contact technical support for assistance.
<dbserver>Hostname or IP address of the server where the database is
located, or the local loopback IP address of 127.0.0.1.
located, or the local loopback IP address of 127.0.0.1.
<backup file path>Folder where the backup file is located. The location must
be a local drive.
be a local drive.
<InstallRestoreDB.bat path>Folder where the InstallRestoreDB utility is
located.
located.
4. Press Enter.
The utility restores the recording metadata to the database you specified.
CDBRTool Utility
The CDBRTool utility backs up the following data: