Cisco Cisco Agent Desktop 9.0 Mode D'Emploi
Cisco Agent Desktop—Browser Edition User Guide
24
September 2011
Dial Pad Window
The dial pad window allows you to make phone calls by entering a number in the
Number field. You can enter the number either by typing it or by clicking the number
keys.
Number field. You can enter the number either by typing it or by clicking the number
keys.
“Dial pad” is the general name for this window. The name that appears in the title bar
depends on the task you are doing, and can be either Make Call, Transfer, or
Conference.
depends on the task you are doing, and can be either Make Call, Transfer, or
Conference.
Figure 7.
Dial Pad window