Cisco Cisco Agent Desktop 8.0 Mode D'Emploi
November 2006
51
Work Flow Configuration
Introduction
Work Flow Configuration enables you to configure and maintain the appearance and
behavior of Agent Desktop, CAD-BE, and IP Phone Agent. Work Flow Configuration
has 6 functions:
behavior of Agent Desktop, CAD-BE, and IP Phone Agent. Work Flow Configuration
has 6 functions:
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To use any Work Flow Configuration application, select its node in the left navigation
pane of the Desktop Administrator window (see
pane of the Desktop Administrator window (see
). The right display pane
shows the selected node.