Cisco Cisco Agent Desktop 9.0 Mode D'Emploi
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Cisco Desktop Administrator User Guide 7.1
142
November 2006
NOTE: If a call is part of a Preview dialing mode campaign, the first
letter in the BAStatus field entry is a P. If a call is part of a Direct
Preview dialing mode campaign, the first letter in the BAStatus field
entry is a D.
letter in the BAStatus field entry is a P. If a call is part of a Direct
Preview dialing mode campaign, the first letter in the BAStatus field
entry is a D.
For more information on setting up custom layouts, see
.