Cisco Cisco Agent Desktop 9.0 Mode D'Emploi
January 16, 2013
69
3
Work Flow Configuration
Introduction
You can use the Work Flow Configuration application to configure and manage the
appearance and behavior of Agent Desktop, CAD-BE, and IP Phone Agent. The Work
Flow Configuration application has the following functions:
appearance and behavior of Agent Desktop, CAD-BE, and IP Phone Agent. The Work
Flow Configuration application has the following functions:
■
■
■
■
■
■