Cisco Cisco Agent Desktop 8.5 Mode D'Emploi
Cisco Supervisor Desktop User Guide
68
July 2008
3. Select a folder to save the recording to, enter a file name for the recording,
then click Save. The recording plays and simultaneously is saved as a wav file
to the location you selected.
to the location you selected.
To tag a recording for extended archiving:
1. Select the recording you want to archive for 30 days.
2. Click the Set Extended Lifetime button, or choose File > Set Extended Lifetime
from the menu bar. The recording is tagged to be archived for 30 days from
the date of recording.
the date of recording.