Cisco Cisco Agent Desktop 8.0 Mode D'Emploi
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Using Chat
March 25, 2013
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NOTE: Although a CAD-BE agent can send you a high-priority chat
message using a task button, you cannot send a chat message back
to that agent. CAD-BE agents do not have regular chat capability.
message using a task button, you cannot send a chat message back
to that agent. CAD-BE agents do not have regular chat capability.