Cisco Cisco Agent Desktop 10.0 Mode D'Emploi
Cisco Supervisor Desktop User Guide
18
March 25, 2013
■
Disables the integrated browser
■
Disables movable windows
■
Disables any graphical real time displays you selected previously
Clicking this button does not make any of the following changes listed below. You must
manually resize the columns yourself and reset the other two elements to their default
settings in the Preferences window (see
manually resize the columns yourself and reset the other two elements to their default
settings in the Preferences window (see
).
■
Resize columns to their default widths
■
Restore columns to real time displays that you removed previously
■
Reset the report font size to the default (15)
Accessibility
Supervisor Desktop has a number of features that aid accessibility by vision-impaired
users. These features are the following:
users. These features are the following:
■
Follows Windows settings for screen resolution and color/contrast settings
NOTE: Enable high contrast before launching Supervisor Desktop to
ensure that all tables match the high contrast settings.
ensure that all tables match the high contrast settings.
■
Scrolling or non-scrolling team messages
■
Screen reader-compatible tool tips for all controls
■
Screen reader-compatible shortcut keys for navigating the application and
toolbar
toolbar
■
Uses Windows settings for font sizes for most of the windows and popups
■
Navigation through each pane, browser, and all the elements of the main
window using the Tab key
window using the Tab key
■
Improved support for Job Access With Speech 11 (JAWS) screen reader
software
software
Toolbar Buttons and Shortcut Keys
The following tables list the toolbar buttons and shortcut keys that you can use to
navigate Supervisor Desktop.
navigate Supervisor Desktop.