Cisco Cisco Agent Desktop 8.5

1

SMC causes Tomcat to CPU spike on PGs

1

Excel opened in Internet explorer causes Agents to freeze

1

CAD Manual Sync Fails

1

Monitoring and recording do not work with extension mobility.

2

DTMF tones are not sent when typed on keyboard

2

Cad-be hangs after login from Firefox on XP sp1

2

CAD-BE properties file does not generate logs in Linux

2

SPCD.sys driver crashes and causes blue screen

3

Agent doesnt pass reason code description

3

Socket messages from BIPPA to CAD-BE get mixed up

3

Raw2wav does not convert both side of the conversation

3

Enterprise server does not disconect from cti srvr on Peripheral Offline

3

SystemData for Workflow Actions may not work for some languages 

3

Broken collation when doing replication

3

Install of client fails using Win 2K3 server

3

VoIPMonClientRec.dll login causes all recordings to stop

3

URL starts Dialing a Hyperlinked Phone Numbers 

3

ACMI fails to connect to ICM if TTL is greater than 10  

3

Supervisor crashes when integrated browser closed by javascript

3

Enterprise data not populated on ringing from int call

3

Cad does not distinguish between fail over of pim for CCM or IVR

3

IPPA Service Memory Leak in CAD 7.2.1

3

GetCallLog if no calls returned from server, client does not zero out results 
list

3

Hide the mobile agent check box in Agent login screen

3

Agent appears in Team Agent State Report but not in Team Agent Statistics 
Report

3

Apply button enabled on Replication Setup screen

3

On closing CAD-BE window without logging out; Agent state not updated

3

Task Button/Alt key issue

3

Action Supervisor Workflow Audio Off doesn't turn off audible alert

3

Supervisor : Freezes on clicking on Restore Default  layout

3

IPPA Stats are not aligned

3

CAD-BE does not work correctly using Firefox

3

Agent crashes while veiwing at reports

3

SupervisorRTDisplays:Col width of first col is not preserve if it change