Cisco Cisco Computer Telephony Integration Option 9.0 Mode D'Emploi
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CTI OS Supervisor Desktop User Guide for Cisco Unified Contact Center Enterprise and Hosted Release 7.1(1)
Chapter 3 Supervisor Softphone
Processing Calls
Step 3
Enter the phone number to be dialed in the Dialed Number field or select a
destination from the pull-down menu. The pull-down menu contains the last six
numbers dialed from this desktop.
destination from the pull-down menu. The pull-down menu contains the last six
numbers dialed from this desktop.
Step 4
Optionally, you can click the More button to get the following display.
This display contains the Call Data tab, where you can optionally enter data
associated with the call.
associated with the call.
Step 5
Click the Dial button.