Cisco Cisco Computer Telephony Integration OS 8.5 Guide Du Développeur
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 6 Event Interfaces and Events
ISilentMonitorEvents
OnSilentMonitorStartRequestedEvent
The OnSilentMonitorStartRequestedEvent event is fired to the subscriber to
indicate that a silent monitor session request has arrived and that it will be
established on its behalf if the DoDefaultMessageHandling parameter is set to
True. The default behavior is to start sending audio and establish the session
automatically. If the subscriber wishes to process the event by itself, it must set
the DoDefaultMessageHandling parameter to False and invoke
AcceptSilentMonitoring when it is ready to start the session and call
ReportSMSessionStatus to the monitoring client.
indicate that a silent monitor session request has arrived and that it will be
established on its behalf if the DoDefaultMessageHandling parameter is set to
True. The default behavior is to start sending audio and establish the session
automatically. If the subscriber wishes to process the event by itself, it must set
the DoDefaultMessageHandling parameter to False and invoke
AcceptSilentMonitoring when it is ready to start the session and call
ReportSMSessionStatus to the monitoring client.
CTI OS server generates this event when ever a remote application calls the
StartSilentMonitorRequest method.
StartSilentMonitorRequest method.
Syntax
C++:
void OnSilentMonitorStartRequestedEvent(Arguments & args);
COM:
HRESULT OnSilentMonitorStartRequestedEvent([in] Arguments*
args);
VB:
Session_ OnSilentMonitorStartRequestedEvent(ByVal args as
CTIOSCLIENTLIB.IArguments)
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
MonitoredUniqueObject
ID
ID
STRING
Unique Object ID of the object being
monitored.
monitored.
AgentID
STRING
Agent ID of the agent to be monitored.
This message will contain either
AgentID or DeviceID, but not both.
This message will contain either
AgentID or DeviceID, but not both.
DeviceID
STRING
Device ID of the agent to be
monitored. This message will contain
either AgentID or DeviceID, but not
both.
monitored. This message will contain
either AgentID or DeviceID, but not
both.