Cisco Cisco Computer Telephony Integration Option 8.5 Guide Du Développeur
6-25
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
CallType
SHORT
The general classification of the call
type.
type.
UniqueObjectID
STRING
An object ID that uniquely identifies
the call object.
the call object.
RouterCallKeyDay
INT
Together with the
RouterCallKeyCallID field forms the
unique 64-bit key for locating this call’s
records in the ICM database. Only
provided for Post-routed and
Translation-routed calls.
RouterCallKeyCallID field forms the
unique 64-bit key for locating this call’s
records in the ICM database. Only
provided for Post-routed and
Translation-routed calls.
RouterCalKeyCallID INT
The call key created by the ICM. The
ICM resets this counter at midnight.
ICM resets this counter at midnight.
RouterCallKey
SequenceNumber
SequenceNumber
INT
Together with RouterCallKeyDay and
RouterCallKeyCallID fields forms the
TaskID.
RouterCallKeyCallID fields forms the
TaskID.
ConnectionCallID
INT
The Call ID value assigned to this call
by the peripheral or the ICM.
by the peripheral or the ICM.
ANI (optional)
STRING
The calling line ID of the caller.
DNIS (optional)
STRING
The DNIS provided with the call.
UserToUserInfo
(Optional)
(Optional)
STRING
The ISDN user-to-user information
element. unspecified, up to 131 bytes.
element. unspecified, up to 131 bytes.
DialedNumber
(Optional)
(Optional)
STRING
The number dialed.
CallerEnteredDigits
(Optional)
(Optional)
STRING
The digits entered by the caller in
response to IVR prompting.
response to IVR prompting.
ServiceNumber
(Optional)
(Optional)
INT
The service that the call is attributed to,
as known to the peripheral. May
contain the special value
NULL_SERVICE when not applicable
or not available.
as known to the peripheral. May
contain the special value
NULL_SERVICE when not applicable
or not available.
ServiceID (Optional) INT
The ICM ServiceID of the service that
the call is attributed to. May contain the
special value NULL_SERVICE when
not applicable or not available.
the call is attributed to. May contain the
special value NULL_SERVICE when
not applicable or not available.
Keyword
Type
Description