Cisco Cisco Computer Telephony Integration OS 8.5 Guide De Référence
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Cisco ICM Software CTI Driver for Siebel 7 Reference Guide Release 6.0(0)
About This Guide
Obtaining Technical Assistance
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Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco
service contracts, the Cisco Technical Assistance Center (TAC) provides
24-hour-a-day, award-winning technical support services, online and over the
phone. Cisco.com features the Cisco TAC website as an online starting point for
technical assistance. If you do not hold a valid Cisco service contract, please
contact your reseller.
service contracts, the Cisco Technical Assistance Center (TAC) provides
24-hour-a-day, award-winning technical support services, online and over the
phone. Cisco.com features the Cisco TAC website as an online starting point for
technical assistance. If you do not hold a valid Cisco service contract, please
contact your reseller.
Cisco TAC Website
The Cisco TAC website provides online documents and tools for troubleshooting
and resolving technical issues with Cisco products and technologies. The Cisco
TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website
is located at this URL:
and resolving technical issues with Cisco products and technologies. The Cisco
TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website
is located at this URL:
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID
and password. If you have a valid service contract but do not have a login ID or
password, register at this URL:
and password. If you have a valid service contract but do not have a login ID or
password, register at this URL:
Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases.
(P3 and P4 cases are those in which your network is minimally impaired or for
which you require product information.) After you describe your situation, the
(P3 and P4 cases are those in which your network is minimally impaired or for
which you require product information.) After you describe your situation, the