Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi

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AsyncOS 8.3.6 for Cisco Content Security Management User Guide
 
Chapter 7      Spam Quarantine
  Configuring Spam Management Features for End Users
When LDAP authentication is used, if the Primary Email attribute has multiple values in the LDAP 
directory, all of those values (addresses) will be associated with the user. Therefore, quarantined 
messages addressed to all email addresses associated with the end user in the LDAP directory are present 
in the quarantine.
If the authentication method is IMAP/POP, or the user accesses the quarantine directly via a notification, 
then the quarantine will display only messages for that user’s email address (or the address to which the 
notification was sent). 
For information about messages that are sent to aliases of which the user is a member, see 
Related Topics 
Notifying End Users About Quarantined Messages 
You can configure the system to send a notification email to users when they have spam and suspected 
spam messages in the spam quarantine. 
By default, spam notifications list the user’s quarantined messages. Notifications can also include a link 
that users can click in order to view their quarantined messages in the spam quarantine. These links do 
not expire. The user can view the quarantined messages and decide whether to have them delivered to 
their inbox or delete them. 
Before You Begin 
For end users to manage messages listed in notifications, they must be able to access the spam 
quarantine. See 
Understand the authentication options for managing spam using notifications. See 
If end users receive email at multiple aliases, see 
Procedure
Step 1
Select Management Appliance > Centralized Services > Spam Quarantine
Step 2
Click Edit Settings
Step 3
Scroll down to the Spam Notifications section. 
Step 4
Select Enable Spam Notification
Step 5
Enter a From: address for the notifications. 
Step 6
(Optional) Customize the subject for the notification. 
Step 7
(Optional) Customize the title for the notification. 
Step 8
Select the default language for notifications. 
Step 9
Customize the message body: 
a.
(Optional) Customize the default text and variables. 
The following message variables are expanded to the actual value for the specific end user: