Cisco Cisco IOS Software Release 12.2(9)YE

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Release Notes for Cisco 7000 Family for Cisco IOS Release 12.2 YE
OL-2613-01
Obtaining Technical Assistance
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority 
level 2; these classifications are assigned when severe network degradation significantly impacts 
business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC 
engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following 
URL:
Before calling, please check with your network operations
 
center to determine the level of Cisco support 
services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network 
Supported Accounts (NSA). In addition, please have available your service agreement number and your 
product serial number.
CCIP, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, Internet Quotient, iQ Breakthrough, iQ Expertise, iQ 
FastTrack, the iQ Logo, iQ Net Readiness Scorecard, Networking Academy, ScriptShare, SMARTnet, TransPath, and Voice LAN are trademarks of Cisco Systems, Inc.; Changing 
the Way We Work, Live, Play, and Learn, Discover All That’s Possible, The Fastest Way to Increase Your Internet Quotient, and iQuick Study are service marks of Cisco Systems, 
Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, 
Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, IOS, 
IP/TV, LightStream, MGX, MICA, the Networkers logo, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, SlideCast, StrataView Plus, Stratm, 
SwitchProbe, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. 
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship 
between Cisco and any other company. (0203R)
Copyright © 2002
Cisco Systems, Inc.
All rights reserved.