Cisco Cisco Email Security Appliance C160 Références techniques

Page de 462
 
3-123
Cisco AsyncOS 8.5.6 CLI Reference Guide
 
Chapter 3      The Commands: Reference Examples
  General Management/Administration/Troubleshooting
Please Note:
If you have an urgent issue, please call one of our worldwide Support Centers
(www.cisco.com/support). Use this command to open a technical support request
for issues that are not urgent, such as:
- Request for information.
- Problem for which you have a work-around, but would like an alternative
solution.
Do you want to send the support request to supportrequest@mail.qa? 
[Y]>
Do you want to send the support request to additional recipient(s)? 
[N]>
Is this support request associated with an existing support ticket? 
[N]>
Please select a technology related to this support request:
1. Security - Email and Web
2. Security - Management
[1]> 1
Please select a subtechnology related to this support request:
1. Cisco Email Security Appliance (C1x0,C3x0, C6x0, X10x0) - Misclassified
Messages
2. Cisco Email Security Appliance (C1x0,C3x0, C6x0, X10x0) - SBRS
3. Cisco Email Security Appliance (C1x0,C3x0, C6x0, X10x0) - Other
4. Email Security Appliance - Virtual
[1]> 3
Please select the problem category:
1. Install
2. Configure
3. Operate
4. Upgrade
[1]> 3
Please select a problem sub-category:
1. Interoperability
2. Password Recovery
3. Licensing
4. Hardware Failure
5. Error Messages, Logs
6. Software Failure
[1]> 5
Please enter a subject line for this support request:
[]> <Subject line for support request>
Please enter a description of your issue, providing as much detail as possible
to aid in diagnosis:
[]> <Description of issue>
For future correspondence on this issue,
please enter the name of the contact person:
[]> <Your name>
Please enter your email address:
[]> me@example.com
Please enter any additional contact information (e.g. phone number):
[]>
Please wait while configuration information is generated...