Cisco Cisco Email Security Appliance C670 Mode D'Emploi
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Cisco AsyncOS 8.0.1 for Email User Guide
Chapter 27 Quarantines
Configuring the Spam Quarantine
full email address and mailbox password, and the quarantine uses this to attempt to log in to the
mailbox server as that user. If the login is successful, the user is authenticated and the quarantine
then immediately logs out and no changes are made to the user’s inbox. Using mailbox
authentication works well for sites that do not run an LDAP directory, but mailbox authentication
can not present a user with messages that may have been bound for an email alias.
mailbox server as that user. If the login is successful, the user is authenticated and the quarantine
then immediately logs out and no changes are made to the user’s inbox. Using mailbox
authentication works well for sites that do not run an LDAP directory, but mailbox authentication
can not present a user with messages that may have been bound for an email alias.
Select the type (IMAP or POP). Specify a server name and whether or not to use SSL for a secure
connection. Enter a port number for the server. Supply a domain (example.com, for example) to
append to unqualified usernames.
connection. Enter a port number for the server. Supply a domain (example.com, for example) to
append to unqualified usernames.
If the POP server advertises APOP support in the banner, then for security reasons (i.e., to avoid
sending the password in the clear) the Cisco appliance will only use APOP. If APOP is not supported
for some or all users then the POP server should be reconfigured to not advertise APOP.
sending the password in the clear) the Cisco appliance will only use APOP. If APOP is not supported
for some or all users then the POP server should be reconfigured to not advertise APOP.
Step 7
Submit and commit your changes.
Configuring Spam Notifications Sent to End Users
Spam notifications are email messages sent to end users when they have messages in the spam
quarantine. Notifications contain a listing of quarantined spam or suspected spam for the user (or email
addresses associated with that user in the LDAP repository, if user authentication is via LDAP, see
quarantine. Notifications contain a listing of quarantined spam or suspected spam for the user (or email
addresses associated with that user in the LDAP repository, if user authentication is via LDAP, see
). Notifications also include a link for
users to use to view their quarantined messages. Once enabled, notifications are sent according to the
schedule set here.
schedule set here.
Spam notifications provide an alternative method for end-users to log into the quarantine. Users access
the quarantine through the email notification they receive (if notifications are enabled for the
quarantine). Clicking on any message subject logs the user into the web UI for the quarantine for the
email address to which that notification was sent. This method of accessing the Spam Quarantine does
not require LDAP or Mailbox authentication. Note that logging in through this method will not display
quarantined messages for any other aliases the end-user may have unless the appliance is using a spam
quarantine alias consolidation query for email notifications. If the notification was sent to a distribution
list that is expanded after processing by the Cisco appliance, then multiple recipients may have access
to the same quarantine for that list.
the quarantine through the email notification they receive (if notifications are enabled for the
quarantine). Clicking on any message subject logs the user into the web UI for the quarantine for the
email address to which that notification was sent. This method of accessing the Spam Quarantine does
not require LDAP or Mailbox authentication. Note that logging in through this method will not display
quarantined messages for any other aliases the end-user may have unless the appliance is using a spam
quarantine alias consolidation query for email notifications. If the notification was sent to a distribution
list that is expanded after processing by the Cisco appliance, then multiple recipients may have access
to the same quarantine for that list.
Users may receive multiple spam notifications for their email aliases or if they use multiple email
addresses. You can use the alias consolidation feature to prevent some occurrences of multiple
notifications. If you do not have an LDAP server or an active alias consolidation query set up, click
the System Administration > LDAP link to configure your LDAP server settings and alias
consolidation query string. For more information, see “LDAP Queries” in the Cisco IronPort AsyncOS
for Email Advanced Configuration Guide, as well as
addresses. You can use the alias consolidation feature to prevent some occurrences of multiple
notifications. If you do not have an LDAP server or an active alias consolidation query set up, click
the System Administration > LDAP link to configure your LDAP server settings and alias
consolidation query string. For more information, see “LDAP Queries” in the Cisco IronPort AsyncOS
for Email Advanced Configuration Guide, as well as
and
in this guide.
Procedure
Step 1
Enable spam notifications by checking the Enable Spam Notifications checkbox.
Step 2
Enter a From: address for the notifications. Users may want to add this address to any “whitelist”
supported by their email client (see
supported by their email client (see
Step 3
Enter a subject for the notification.
Step 4
Enter a customized title for the notification.