Cisco Cisco Email Security Appliance C160 Mode D'Emploi

Troubleshooting. Troubleshooting articles explain how to analyze and 
resolve common issues related to IronPort products. For example, a 
troubleshooting article might provide steps to follow if you are having 
problems with DNS.

Each article in the Knowledge Base has a unique answer ID number. 

IronPort Nation is an online forum for IronPort customers, partners, and 
employees. It provides a place to discuss general email and web security issues, 
as well as technical information about specific IronPort products. You can post 
topics to the forum to ask questions and share information with other IronPort 
users. 

You access IronPort Nation on the Customer Support Portal at the following URL:

http://www.ironport.com/support/login.html

You can request IronPort product support by phone, email, or online 24 hours a 
day, 7 days a week. 

During Customer Support hours — 24 hours a day, Monday through Friday, 
excluding U.S. holidays — an engineer will contact you within an hour of your 
request. 

To report a critical issue that requires urgent assistance outside of Customer 
Support hours, contact IronPort using one of the following methods:

U.S. Toll-free: 1 (877) 641-IRON (4766)

International: 

http://www.ironport.com/support/contact_support.html

Support Portal: 

http://www.ironport.com/support/login.html

If you purchased support through a reseller or another supplier, please contact that 
supplier directly with your product support issues.