Cisco Cisco Email Security Appliance C160 Mode D'Emploi

If you cannot connect from one interface to another, you may have issues with the way in which the 
appliance’s Management and Data1 and Data2 interfaces are connected to your network. See 

 for more information. You can telnet to port 25 of the 

listener and enter SMTP commands manually (if you are familiar with the protocol). 

Examine the IronPort text mail logs and injection debug logs to check for receiving errors. 

Injection debug logs record the SMTP conversation between the appliance and a specified host 
connecting to the system. Injection debug logs are useful for troubleshooting communication 
problems between the appliance and a client initiating a connection from the Internet. The log 
records all bytes transmitted between the two systems and classifies them as “Sent to” the 
connecting host or “Received from” the connecting host.

For more information, see 

If you suspect problems with delivering email from the appliance, try the following strategies:

Determine if the problem is domain-specific.

Use the 

tophosts

 command to get immediate information about the email queue and determine if a 

particular recipient domain has delivery problems. 

Are there problem domains returned when you sort by “Active Recipients?” 

2. Management (192.168.42.42/24: mail3.example.com)

3. PrivateNet (192.168.1.1/24: mail3.example.com)

4. PublicNet (192.168.2.1/24: mail3.example.com)

[1]> 3

Enter the remote hostname or IP.

[]> 193.168.1.1

Enter the remote port.

[25]> 25

Trying 193.168.1.1...

Connected to 193.168.1.1.

Escape character is '^]'.