Cisco Cisco Email Security Appliance C690 Mode D'Emploi
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AsyncOS 9.1.2 for Cisco Email Security Appliances User Guide
Chapter 40 Testing and Troubleshooting
Working with Technical Support
•
Use FTP or SCP to access the file in the
captures
subdirectory on the appliance.
What To Do Next
Make the file available to Support:
•
If you allow remote access to your appliance, technicians can access the packet capture files using
FTP or SCP. See
FTP or SCP. See
.
•
Email the file to Support.