Cisco Cisco Identity Services Engine 1.3 Guide D’Information
14
Cisco Identity Services Engine Network Component Compatibility, Release 1.3
Supported Devices for On-Boarding and Certificate Provisioning
Note
When a guest user tries to log in using Google Chrome on Windows 7 OS, the login fails. It is
recommended to upgrade the browser to Chrome 11 or later.
recommended to upgrade the browser to Chrome 11 or later.
Supported Devices for On-Boarding and Certificate Provisioning
Cisco Wireless LAN Controller (WLC) 7.2 or above support is required for the BYOD feature. Refer to
the
the
for any known issues or caveats.
2.
Because of the open access-nature of Android implementation on available devices, Cisco ISE may not support certain
Android OS version and device combinations.
Android OS version and device combinations.
3.
Tested with Cisco ISE, Release 1.3 patch 7.
4.
Tested with Cisco ISE, Release 1.3 patch 7 with latest SPW 2.1.0.50.
5.
Tested with Cisco ISE, Release 1.3 patch 7.
6.
In Windows 8, Internet Explorer 10 has two modes: Desktop and Metro. In Metro mode, the ActiveX plugins are restricted.
You cannot download the Cisco NAC Agent in Metro mode. You must switch to Desktop mode, ensure ActiveX controls are
enabled, and then launch Internet Explorer to download the Cisco NAC Agent. (If users are still not able to download Cisco
NAC agent, check and enable “compatibility mode.”)
You cannot download the Cisco NAC Agent in Metro mode. You must switch to Desktop mode, ensure ActiveX controls are
enabled, and then launch Internet Explorer to download the Cisco NAC Agent. (If users are still not able to download Cisco
NAC agent, check and enable “compatibility mode.”)
7.
Cisco ISE does not support the Windows Embedded 7 versions available from Microsoft.
8.
Cisco ISE, Release 1.3 patch 4 supports Windows 10 operating system and Microsoft Edge browser
9.
When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix
ruleset.
ruleset.
Table 9
BYOD On-Boarding and Certificate Provisioning - Supported Devices and Operating Systems
Device
Operating System
Single SSID
Dual SSID (open >
PEAP (no cert) or open
> TLS)
PEAP (no cert) or open
> TLS)
Onboard Method
Apple iDevice
iOS Apple iOS 10
1
,
9.x, 8.x, 7.x, 6.1, 6, 5.1,
5.0.1
5.0.1
1.
Tested with Cisco ISE, Release 1.3 patch 7.
Yes
Yes
2
2.
Connect to secure SSID after provisioning
Apple profile
configurations (native)
configurations (native)
Android
2.2 and above
3
3.
There are known EAP-TLS issues with Android 4.1.1 devices. Contact your device manufacturer for support.
Yes
Yes
Cisco Network Setup
Assistant
Assistant
Barnes & Noble Nook
(Android) HD/HD+
(Android) HD/HD+
4
4.
Barnes & Noble Nook (Android) works when it has Google Play Store 2.1.0 installed.
—
—
—
—
Windows
Windows 10, 8.1, 8, 7,
Vista
Vista
Yes
5
Yes
SPW from Cisco.com
or Cisco ISE Client
Provisioning feed
or Cisco ISE Client
Provisioning feed
Windows
Mobile 8, Mobile RT,
Surface 8, and Surface
RT
Surface 8, and Surface
RT
No
No
—
MAC OS X
6
Mac OS X 10.11,
10.10, 10.9, 10.8, 10.7,
10.6
10.10, 10.9, 10.8, 10.7,
10.6
Yes
Yes
SPW from Cisco.com
or Cisco ISE client
provisioning feed
or Cisco ISE client
provisioning feed