Cisco Cisco ASR 5500 Guide De Dépannage
Contents
Introduction
Problem: Customers report of faulty FSC 16 with degraded Hd-raid
Troubleshoot
Solution
Super Capacitor Failure on drives of single FSC
Introduction
This document describes a specific hardware issue on Fabric and storage Card (FSC) on Cisco
Aggregrated Service Routers (ASR) 5500.
Aggregrated Service Routers (ASR) 5500.
Problem: Customers report of faulty FSC 16 with degraded
Hd-raid
Hd-raid
Troubleshoot
These errors are reported when you start the troubleshoot with syslogs.
If you see this error log:
It is always advisable to run the smart test and check if this issue is not related to high
temperature.
temperature.
Since the smart test is ok you can conclude its not related to high temperature issue.
Solution
Super Capacitor Failure on drives of single FSC
Sometimes one or both the drives on a single FSC moves to Invalid Partition or image state.
This could happen if Super Capacitor is failed which is in the drive of a single FSC. This failure
cannot be recovered as it is a permanent drive failure where either the drive is replaced or the
FSC.
cannot be recovered as it is a permanent drive failure where either the drive is replaced or the
FSC.
Please contact Cisco TAC for further assistance.
If this is seen for any drive, there is a super capacitor failure on that drive.
These logs are seen in the debug console logs of active Management Input/Output card (MIO).
Please check particular error logs in
Debug console outputs of active MIO Card
1.