Cisco Cisco Prime Access Registrar Jumpstart 7.1 Guide De Montage
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Troubleshooting
If you encounter any issue for which you are not able to find a solution, contact the Cisco Technical Assistance Center (TAC)
for help.
for help.
For assistance in troubleshooting, the appliance comes with a secure FTP server and a TAC tool.
Ensure that you send the data gathered by the TAC tool to the Technical Assistance Centre (TAC) team in case of issues.
You can use the FTP server (vsftpd) to transfer files to and from the virtual appliance. You have to create a user to log into the
vsftpd because the 'root' user cannot be used for logging in. The vsftpd will not be up and running when you power on the
appliance, so you have to manually start it.
vsftpd because the 'root' user cannot be used for logging in. The vsftpd will not be up and running when you power on the
appliance, so you have to manually start it.
You can start the vsftpd using the command:
/etc/init.d/vsftpdd start
You can stop the vsftpd using the command:
/etc/init.d/vsftpdd stop