Cisco PowerKEY CableCARD Module 803 Références techniques
Audience
This quick reference sheet is for staging area personnel who stage new, RMA,
or field-return Cisco
or field-return Cisco
®
SSC (Separable Security Host with CableCARD
™
module)
Explorer
®
DHCTs.
Scope
This document contains procedures to stage SSC Explorer DHCTs.
Note:
This document only addresses staging for SSC DHCTs. For information
on staging non-SSC DHCTs, refer to the Explorer Digital Home Communications
Terminal Staging Guide.
Terminal Staging Guide.
Document Version
This is the second revision of this document.
Permission to Copy
You may photocopy this page for use in your staging area.
Additional Documentation
For more detailed information about staging and other concepts discussed in this
sheet, read the following publications:
sheet, read the following publications:
•
DBDS Utilities Version 5.1 Installation Instructions and DNCS Utilities User’s
Guide (part number 740020)
Guide (part number 740020)
•
DBDS Utilities Version 6.1 Installation Instructions and DNCS Utilities User
Guide (part number 4020695)
Guide (part number 4020695)
Note:
If you do not have the DBDS Utilites software (5.1 or later) installed on
your system, contact Cisco Services.
•
Downloading New Client Application Platform Installation Instructions (part
number 4003052)
number 4003052)
•
Explorer Digital Home Communications Terminal Staging Guide (part number
734375)
734375)
•
M-Card and S-Card Diagnostic Screens on a TV Host: A Reference Guide (part
number 4015203)
•
Separable Security Host Staging Guide (part number 736107)
•
Understanding Diagnostic Screens for the Explorer DHCTs Application Guide
(part number 749244)
Staging New and RMA SSC DHCTs
Complete these steps to stage new or RMA DHCTs.
1. Check with your DNCS operator and billing system operator to verify that
EMM data (for the SSC DHCTs you are preparing to stage) has been properly
installed. Refer to the Explorer Digital Home Communications Terminal Staging
Guide for more information.
installed. Refer to the Explorer Digital Home Communications Terminal Staging
Guide for more information.
2. Scan the DHCTs into the billing system using the appropriate procedures
authorized by your billing system provider.
Important:
Ensure that the billing system operator does not send transactions
to the DNCS at this time.
3. Unpack the DHCTs and place them onto the staging rack.
4. Connect the CABLE IN port to the RF signal.
5. Connect the DHCTs to AC power. The DHCT downloads the OS and ResApp
4. Connect the CABLE IN port to the RF signal.
5. Connect the DHCTs to AC power. The DHCT downloads the OS and ResApp
software from the DNCS and reboots. The DHCT displays either the clock or
CCCC
.
6. Connect the CABLE OUT port on the DHCT to a TV monitor so that you can
monitor the staging of the CableCARD module (necessary only if you are
using software prior to
using software prior to
0802
[4250] or
0902
[8300]).
7. After a few minutes, the paired CableCARD module begins to download the
software from the DNCS.
8. Wait for the DHCTs to reboot and to indicate that the CableCARD module
download is complete (DHCT ready indicator).
9. From the billing system, send a “hit” to the DNCS to place the DHCTs in service
with at least one package, and, if applicable, authorize DVR capability. Wait
for the DHCTs to show the clock.
for the DHCTs to show the clock.
10. At this time, binding* should occur. Are you using manual binding?
•
If
yes
, follow the procedures in
Manual Binding
in the Separable Security
Host Staging Guide.
•
If
no
, you are using either combo binding or autobinding. The binding process
should occur without intervention.
11. Verify authorized and high-value copy-protected channels.
12. Verify DVR functionality (if applicable) by pressing either the
12. Verify DVR functionality (if applicable) by pressing either the
LIST
button or
the
MY DVR
button (based on the type of remote control you are using).
13. Does your business process require inventory DHCTs to be authorized for
service?
•
If
yes
, go to step 14.
•
If
no
, downgrade (disable) the DHCTs in accordance with your site process,
wait for the Brick mode indicator or loss of secure services, and then go to
step
step
14.
14. Disconnect the DHCTs and prepare them for shipment by placing them back
into the original shipping container.
Note:
Some sites reverse steps 13 and 14 to let installers see services during
installation before having the DHCT receive a hit with the subscriber’s contracted
services. If your site does this, the DHCT will only display services if it is installed
within the EMM timeout period. After the timeout period, the DHCT will need to
receive a hit before it can display secure services.
services. If your site does this, the DHCT will only display services if it is installed
within the EMM timeout period. After the timeout period, the DHCT will need to
receive a hit before it can display secure services.
Activating the Staging Toolkit and Viewing Status Indicators and
Diagnostic Screens on the SSC DHCTs (SARA Only)
Diagnostic Screens on the SSC DHCTs (SARA Only)
Complete these steps to activate the Staging Toolkit and diagnostic screens.
Important:
The information displayed on the DHCT LED as a result of activating
the Staging Toolkit is information about the DHCT only, not information for the
paired CableCARD module. To view information about the CableCARD module,
you must view the diagnostic screens.
paired CableCARD module. To view information about the CableCARD module,
you must view the diagnostic screens.
1. Based on the type of remote control you are using, do one of the following
procedures:
• Set the VCR/VOD switch to
VOD
.
•
Press
CBL
.
2. Press
PAUSE
and wait until the message indicator (mail light) flashes.
3. To activate the Staging Toolkit, press
PAGE –
or
PREV –
, based on the type
of remote control you are using.
4. After the Staging Toolkit activates, you can do the following:
•
To view status indicators, go to step 5.
•
To view the diagnostic screens, go to step 6.
•
If you are using Brick mode, you can clear customer preferences and format
the hard drive by pressing either the
SETTINGS
button or the
MENU
button
(based on the type of remote control you are using) and then entering the
728469
PIN. All user settings and stored DVR recordings are cleared.
Notes:
•
If the DHCT does not accept the PIN, press the
EXIT
button and start this
procedure over from step 1.
•
To format the hard drive without clearing customer preferences, press
either
the
LIST
button or the
MY DVR
button three times (based on the
type of remote control you are using). The hard drive formats and the
DHCT
DHCT
reboots.
5. To view status indicators, press one of the following numbers (this information
is not valid for the CableCARD module, it is DHCT information only):
1
— Not valid for SSC DHCTs
2
— Displays DHCT Boot Status (SI: TIME: SAM)
3
— Displays Connection Indicator
• D-0
— Indicates no connection between the DHCT and the DNCS
• D-1
— Indicates the DHCT is in one-way (broadcast) mode
• D-2
— Indicates the DHCT is in two-way (interactive) mode
4
— Not valid for SSC DHCTs
6. To view diagnostic screens, press
PAGE +
or
NEXT +
, based on the type of
remote control you are using.
Staging Area Quick Reference Sheet for SSC DHCTs