Cisco Headend System Release 2.7
Chapter 3 Upgrade the Services Portal
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Before You Begin
There are a few considerations you should make before you upgrade your Services
Portal:
If you have already upgraded your DNCS System Release, you must follow the
directions in Installing the Services Portal Package Information (on page 58)
before you can successfully upgrade Services Portal.
If your marketing department wants to change the look and feel of the Services
Portal, make sure they give you a completed copy of the Services Portal
configuration worksheets. You can find the worksheets in Services Portal
Configuration Worksheets (on page 3) and in Designing the Look and Feel of Your
Services Portal.
The upgrade process reads the configuration of the current installation and uses
those settings to configure the upgrade.
However, you should gather some configuration information of your DBDS. See
However, you should gather some configuration information of your DBDS. See
Recording Configuration Information (on page 32) for more information on
gathering this information.
If you feel you might need to roll back to the previous version of Services Portal,
for any reason, make sure you follow these recommendations:
-
Keep your installation CDs of the previous version of Services Portal Client
and Server.
-
Make sure to follow the procedures in Preserving Your Previous
Configuration (on page 57) as a precaution.
Note: The upgrade process overwrites the existing config.dat file, but it preserves
the configuration from the previous version.
Important: The filenames and UNIX syntax in these procedures are case-sensitive.
Type filenames and paths exactly as they appear in the procedures.