Cisco Cisco StadiumVision Mobile Streamer Manuel De Maintenance
Owner
Issue experienced in the field
EDO
Showing critical DMP on the Management Dashboard.
Troubleshooting / Solution
1. Run the getStatus command for the critical DMPs from the Management
Dashboard.
2. Verify Flash Template has been pushed. If not, push the Flash template from
Control Panel. If staging fails, go to Step 3.
3. Verify for Global MIB compliance. Push the Global MIB for non-compliant DMPs
and do post staging of the DMP from Step 2 to Step 1.
4. Verify for initial MIB compliance. Push the initial MIB for non-compliance DMP
and do post staging of the DMP from Step 3 through Step 1.
5. Verify the latest supported Firmware has been upgraded. Upgrade the firmware
from Management D ashboard and do post staging of the DMP from Step 4
through Step 1.
6. Reset the DMP from Management Dashboard and do post staging of the DMP
from Step 5 through Step 1.
Note : Do not repeatedly rerun the command. Wait for the Management Dashboard
to complete the job and run getStatus between each command.
Troubleshooting Critical DMPs on Dashboard
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