Cisco Cisco Explorer Set-top Software Version 2.1 Mode D'Emploi
PPV Buy Windows Are Not Available
749244 Rev G
217
PPV Buy Windows Are Not Available
Description
When a subscriber tunes to channel that requires them to purchase the event, either
a PPV events are shown on this channel message appears or the B button is missing.
Possible Causes
A BFS issue exists.
Diagnosing the Issue
Access the following
diagnostic screen.
diagnostic screen.
Evaluate the
following field.
following field.
What value do I want to see?
Page 9—PPV Service
Summary
Summary
State
Purchase Barker—there is a
purchasable event and the barker
for that event is being shown
purchasable event and the barker
for that event is being shown
Note: If a value other than
Purchase Barker appears, ensure
that you are tuned to a PPV
channel.
Purchase Barker appears, ensure
that you are tuned to a PPV
channel.