Cisco Cisco UCS C420 M3 Rack Server Guide D’Information
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“By seamlessly connecting our agents together through Cisco technologies,
we can train agents and improve efficiencies to ultimately give customers a
better experience, no matter how they interact with us,” says Powell.
we can train agents and improve efficiencies to ultimately give customers a
better experience, no matter how they interact with us,” says Powell.
To view all Cisco customer stories, visit:
customerstories
.
Products & Services
Communications
Data Center
Routing and Switching
Wireless/Mobility
• Cisco Flex Wireless Controller
Security
Security
• 30 percent increase in call handling during sales
event
• Delivered consistent experiences through cross-
channel customer data achieving industry best
satisfaction scores
satisfaction scores
• Increased efficiency by analyzing agent
performance
Results