Cisco Cisco Unified Operations Manager 8.0 Fiche De Données

Data Sheet

Page 2 of 12

Cisco Unified Operations Manager 2.0:

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Monitors and evaluates the current operational status of all the key components of the

Cisco Unified Communications system, including the underlying transport infrastructure.

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Presents the current operational status of the Cisco Unified Communications system

through service-level views of the network and provides contextual tools to look at the

current alert status, historical information, and service impact of any outages.

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Increases productivity of the network managers and enables faster trouble isolation by

providing contextual diagnostic tools to enable rapid troubleshooting and fault isolation:

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Through diagnostic tests, performance, and connectivity details about different elements

of the Cisco Unified Communications system

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Through use of synthetic tests that replicate end-user activity and verify gateway

availability as well as other configuration aspects of the Cisco Unified Communications

infrastructure. Tests may be run on synthetic phones or real IP phones (both Session

Initiation Protocol [SIP]–based and Skinny Client Control Protocol [SCCP]–based

phones) deployed in the network

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Through Cisco IOS

IP Service Level Agreement (SLA)–based diagnostic tests that can

be used to troubleshoot network-related issues, determine paths, and proactively monitor

voice quality across WAN links

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By providing actionable information in notification messages through context-sensitive

links to more detailed information about service outages

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By context-sensitive links to CiscoWorks products and Cisco management systems

(when those are deployed), to provide the user with the broad and deep array of

diagnostics capabilities

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Discovers and reports on the status of different video-enabled IP endpoints (for both SIP-

and SCCP-based phones) in the Cisco Unified Communications system and provides

additional contextual information to enable the location and identification of the IP phones.

It can also track the status of these endpoints.

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Provides a very powerful set of dynamic phone-testing capabilities that enable the usage of

IP phones (both SIP- and SCCP-based phones) in the Cisco Unified Communications

system as test probes to run dial-plan tests, acceptance tests, phone-feature tests, and so

on. Such phone-testing capabilities may be used to rapidly troubleshoot issues related to

connectivity (signaling/media stream) and voice quality as well as call processing/dial-plan

management issues.

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Provides visibility into key performance metrics of different Cisco Unified Communications

elements, such as resource usage (CPU, memory, MTP resources, transcoder resources),

call statistics (active calls), trunk statistics (trunk usage, port usage, gateway statistics), and

so on, that aid in different tasks such as troubleshooting and capacity planning.

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Correlates and presents voice-quality alerts by using the information available through

Cisco Unified Service Monitor 2.0 (when the latter is also deployed). It displays mean

opinion scores associated with voice quality between pairs of endpoints (IP phones, Cisco

Unity messaging systems, or voice gateways) at specified times involved in the monitored

call segment and other associated details about the voice-quality problem. It can also trace

a probable path between the two endpoints and report on any outages or problems on

intermediate nodes in the path.