Cisco Cisco Unified Operations Manager 8.0 Livre blanc
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ABBREVIATIONS AND ACRONYMS
ACS
Access Control Server, a CiscoSecure product
IPCC IP
Contact
Center
LMS
LAN Management Solution
ODBC
Open Database Connectivity
QoV
Quality of Voice
RME
Resource Manger Essentials, a component of CiscoWorks LMS
IP SLA
Cisco IOS Service Level Agreement
SNMP
Simple Network Management Protocol
SMTP
Simple Mail Transfer Protocol
SRST
Survivable Remote Site Telephony
SSL
Secure Socket Layer
TFTP Trivial
File
Transfer Protocol