Cisco Cisco Smart CallConnector Server and Advanced Client Guide De Montage
Quick Reference Guide
2 Cisco Smart CallConnector Advanced Client
1 Overview
The Cisco® Smart CallConnector Advanced (SCC-Advanced) client is designed to streamline your business
communications with real-time information on the availability of your colleagues and external contacts and offering
multiple methods for communicating with them. The solution lets you know who is available and the best method for
connecting with them. With the SCC-Advanced, you can:
communications with real-time information on the availability of your colleagues and external contacts and offering
multiple methods for communicating with them. The solution lets you know who is available and the best method for
connecting with them. With the SCC-Advanced, you can:
Quickly locate contacts and connect to them using voice, instant messaging (IM), text (SMS), or email
Know who is calling and click to answer or make calls and access the phone features from the PC
Get alerts for new voice messages and when contacts are available
View voice messages, click to listen to the important ones first, and reply or call back
Send emails, instant and text (SMS) messages to colleagues and external contacts
Use the Advanced Client toolbar in Outlook to locate contacts, manage calls, and send instant messages
Use the highlighter in Internet Explorer Advanced Client Toolbar to dial numbers from web pages.
Cisco Smart CallConnector Advanced Client is a desktop unified communications application that integrates the
contact data in your PC applications with the features of your Cisco Smart Business Communications System.
contact data in your PC applications with the features of your Cisco Smart Business Communications System.
For installation instructions, please see Appendix 1.
2 Starting, Logging In and Exiting
Starting Smart CallConnector Advanced Client
Double clicking on this icon on your desktop or open the application from Start
All Programs Cisco
Systems
Cisco Smart CallConnector Advanced Client Cisco Smart CallConnector Advanced
Client. The Login screen will display.
Enter the SCC Server IP, your username, and password. Click on Login button or press Enter to sign in.
If you check the option to “Automatically Login” then the above information is saved and you will be automatically
logged in when you start SCC-Advanced. To cancel the automatic login, logout from the File menu and then uncheck
the option.
logged in when you start SCC-Advanced. To cancel the automatic login, logout from the File menu and then uncheck
the option.
Exiting Smart CallConnector Advanced Client
Option 1
Select File->Exit CallConnector. The application will close all windows and exits.
Option 2
You can also log-out and click on the Quit button.
Clicking on the Close button in the top right corner will only close the application window. The Smart
CallConnector Advanced Client continues to run and can be re-opened by double-clicking on the system
tray icon.
CallConnector Advanced Client continues to run and can be re-opened by double-clicking on the system
tray icon.
Closing and Re-Opening the Application Window
Option 1
Click on the Close button in the top-right corner of the CallConnector window. The CallConnector
Advanced window will be minimized to the system tray, but the application will continue to run.
Advanced window will be minimized to the system tray, but the application will continue to run.
Option 2
To re-open the main window, double-click on the CallConnector icon in the system tray or press the
application shortcut key [Pause-Break].
application shortcut key [Pause-Break].
Logging out Smart CallConnector Advanced Client
Step 1.
Select Log out from the File menu. The Advanced Client will present the Login prompt.
Getting Help
Step 1.
Click on Help menu and select Contents. You can also press F1 to open the help window.
Note