Cisco Cisco Prime Collaboration Assurance 11.5 Livre blanc

 

 

© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 

Page 16 of 48 

1.  You can either dedicate an HTTP account (user) on Cisco TelePresence Manager for Cisco Prime 

Collaboration Assurance or use an existing user from LDAP. An LDAP user with permissions for the Livedesk 

and Reporting API is required to be managed by Cisco Prime Collaboration Assurance. A new user can be 

created through the Cisco TelePresence Manager CLI only. 

 

You can use the set account name command to create a new user, where name is the name of the user. 
This command sets up a new account on the operating system. After you enter the username, the system 
prompts you to enter the privilege level and password for the new account: 

2. 

A proper license is required for the Cisco TelePresence Manager; that is, “Room” (number of endpoints or 

rooms - count-

based) and “Metrics Dashboard and Reporting API.” The part number for the Metrics 

Dashboard and Reporting API feature is LIC-CTS-MAN-RPT. 

3.  Create two groups (although one group can be used for both): Live Desk group (have accounts but less 

privilege) and Reporting API group. 

4.  Create a dedicated user account to be used for Reporting API in LDAP and Exchange for Cisco Prime 

Collaboration. 

a.  This user needs to have a mailbox. 

b.  This user must be used as an HTTP user in Cisco Prime Collaboration. 

5.  The user group created in step 3 in LDAP and Exchange must have privileges for Reporting API as well as 

Live Desk in Cisco TelePresence Manager. To set these privileges, from the main menu navigate to 

Configuration > Access Mgmt > Add Role and add privileges for Live Desk and for Reporting API. 

Cisco TelePresence Manager can be accessed through a web browser by pointing the browser to 

https://<serveraddress>/adminui/loginAction.do, where <serveraddress> is the IP address or hostname of the 

Cisco TelePresence Manager.