Cisco Cisco Prime Collaboration Assurance 11.5 Livre blanc
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Provides a very powerful set of dynamic phone-testing capabilities that facilitate the use of IP phones (both
SIP- and SCCP-based phones) in the Cisco Unified Communications system as test probes to run dial-plan
tests, acceptance tests, phone-feature tests, and so on. Such phone-testing capabilities may be used to
rapidly troubleshoot issues related to connectivity (signaling/media stream) and voice quality as well as call
processing/dial-plan management issues.
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Provides visibility into key performance metrics of different Cisco Unified Communications elements, such
as resource usage (CPU, memory, Media Termination Point [MTP] resources, transcoder resources), call
statistics (active calls), trunk statistics (trunk usage, port usage, gateway statistics), and so on, that aid in
different tasks such as troubleshooting and capacity planning.
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Correlates and presents service-quality alerts by using the information. It displays Mean Opinion Scores
(MOSs) associated with voice quality between pairs of endpoints (IP phones, Cisco Unity messaging
systems, or voice gateways) at specified times in the monitored call segment and other associated details
about the voice-quality data.
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Provides current information about connectivity-related and registration-related outages affecting different IP
phones in the network and provides additional contextual information to help enable the location and
identification of the IP phones.
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Facilitates tracking of IP communications devices and IP phone inventory, tracks IP phone status changes,
and creates a variety of reports that document the move, add, and change operations on IP phones in the
network.
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Provides real-time notifications using SNMP traps, syslog notifications, and email, thus reporting the status
of the network being monitored to a higher-level entity (typically a manager of managers [MoM]).
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Provides a single view to visualize and monitor Unified Communications component status, performance,
and test results by logical and physical groupings, and provides the status of the key components on a
single screen to make diagnosis of problems much quicker than the previous individual-feature navigation
approach.
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Provides troubleshooting tools for ongoing video sessions using medianet. You can trace the path of the
video call and see the topology of all the devices in between the two video endpoints. If medianet-enabled
devices are present, it can also display more detailed impairment information on each device thus helping to
troubleshoot the exact point where the session is having an issue.
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Provides utilization reports for all Cisco TelePresence endpoints and sessions.
Small, Medium, Large, and Very Large Enterprises
Small business are organizations with fewer than 1000 phones, medium businesses have fewer than 10,000
phones, and large enterprises are organizations with more than 10,000 phones and up to 100,000 phones
(Figure 4). The Cisco Prime Collaboration software is now provided as Open Virtualization Archives (OVAs)
specific to each deployment, so there are OVAs for small, medium, large, and very large deployments. These
OVAs for each instance of Cisco Prime Collaboration Assurance can manage multisite and multicluster IP
communications environments. Cisco Prime Collaboration Assurance provides real-time notifications, using SNMP
traps, syslog notifications, and email, that help enable Cisco Prime Collaboration Assurance to report the status of
the network being monitored to a higher-level entity (typically a MoM).