Cisco Cisco IP Contact Center Release 4.6.1
How to Create a New Scheduled Target
To create a new scheduled target, follow these steps:
Step 1
In the Administration Data Server group or the Administration Client group, click the Scheduled
Target Manager. The Scheduled Target Manager dialog appears, listing any scheduled targets
that have been previously defined.
Target Manager. The Scheduled Target Manager dialog appears, listing any scheduled targets
that have been previously defined.
Step 2
Click New. The New Scheduled Target dialog appears.
Figure 48: New Scheduled Target
Step 3
Enter a name for the target and, optionally, a description. If you are using partitioning, choose
the business entity for the target.
the business entity for the target.
Step 4
Click Finish to create the scheduled target and return to the main window.
Step 5
Click Exit to close the Scheduled Target Manager.
How to Create a New Schedule Period for a Target
To create a new schedule period for a target, proceed along the following steps:
Step 1
Within the Scheduled Target Manager main window, click View. The Scheduled Targets dialog
appears.
appears.
Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)
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Chapter 8: Configuring Routes and Routing Targets
Scheduled Targets